Frequently asked questions
Do you offer international shipping, and how long will it take?
At Ozalée Beachwear, we ship directly from our sunny island of Mauritius via DHL Express, ensuring fast and reliable delivery around the world.
Mauritius
Delivery within 1-2 business days
Europe
Delivery within 2-4 business days
Africa & Indian Ocean Islands
Delivery within 4-7 business days
United States
Delivery within 2-4 business days
Australia
Delivery within 3–5 business days
Please visit our "Shipping & Return page" for more info.
How do I choose the right size?
To find your perfect fit, we recommend consulting our size guide, which provides detailed measurements for each style. If you’re unsure or between sizes, don’t hesitate to contact us - we’ll be happy to guide you.
What is your return and exchange policy for swimwear?
We understand the importance of finding the perfect fit.
We offer exchanges within 14 days of delivery if the size doesn’t fit, provided the item is returned in its original condition, unworn, with all tags attached and the hygiene liner intact.
Please note that we do not offer refunds, except in the case of a defective item.
For more details, we invite you to visit our Returns Policy page.
Will I have to pay customs duties or taxes upon delivery?
All orders are shipped from our island of Mauritius via DHL Express.
For international orders (Europe, Africa, etc.), customs duties or local taxes may apply depending on your country’s regulations.
These charges are not included at checkout and remain the responsibility of the customer.
How should I care for my swimwear to ensure it lasts?
To maintain the quality of your swimwear, rinse it with cold water immediately after each use to remove chlorine or saltwater.
Hand wash with a mild detergent and lay flat to dry - out of direct sunlight.
Avoid using a washing machine, dryer or ironing to keep the fabric in its top condition.